Venting!!!!

I am so confused! Yesterday, I called FCI to ask what the results were with our medical tests and found out everything was fine. At that time I told the coordinator about my need for a new birth control pill prescription and she called it in. Then last night when I got home from Target, I found a completely new BCP in the bag. I had no idea it was going to change but it did for some reason. So this morning I started the new pill pack as I normally would. Then, this afternoon I got a message from the FCI coordinator asking me to call her back. So when I did she acted like we didn't even talk yesterday and she said "I just wanted to let you know your medical tests came back clear". So then I said "yeah, I know you told me that yesterday". Hello!!! So, then I brought up the fact that the BCP was a different prescription that they called in for me yesterday and she was surprised to hear that and said it should have been the Loestrin FE 24 that I have been on for 8 months. Then I asked her if I should continue taking the pill as always and then she said "Oh, wait, no you shouldn't be taking it right now, wait until Sunday to start the active pills and then just stay on active pills through July". So then I was thinking- shouldn't that have come up yesterday during our discussion about the BCP prescription????? Anyway, I felt like she may not really know what is going on so after that crazy call, I called Zara and R to talk about all of this and they suggested I call the IVF Nurse. I talked to the IVF nurse and sure enough, there was a misunderstanding with the FCI Coordinator. Somehow she thought I didn't have a period this month (even though I told her I did), so she was telling me to wait on the new pills. But after all this, I should be continuing my pills as normal with just the actives until I start lupron. Now, I need to make a 3rd trip to Target today for my original BCP! Let's hope things get more organized from here on out. What a nightmare! It's just frustrating because we haven't even started the real stuff yet (with the meds) and if they screw up the BCP, it worries me about the meds. This is so real and so important! I need- we all need for everyone to be on board so we can proceed. Sorry, just had to get this off my chest.